Job Summary
A financial services company has an open position for a Remote Senior Fraud Intake Representative in the Glen Allen Area.
Core Responsibilities Include:
- Fielding inbound calls and answering questions
- Providing an unmatched customer experience
- Performing complex analysis of account activity to assess levels of risk
Applicants must meet the following qualifications:
- Ability to come onsite during 6-week training
- High School Diploma, GED or Equivalent Certification
- Knowledge of digital servicing
- Strong time management and multi-tasking skills
- Excellent grammar, verbal, and vocal skills
- Other requirements as outlined in the job description