Job Summary

A cloud security company is searching for a person to fill their position for a Remote Senior Global Customer Services Excellence Learning Manager in San Jose.

Core Responsibilities of this position include:

• Developing GCS implementation training plans
• Representing GCS at release team meetings
• Working with GCS managers to create training programs for onboarding

Required Skills:

• 8+ years training experience in high growth companies
• Demonstrated ability to work with leadership in a customer services organization
• Ability to manage multiple concurrent projects
• Experience building and scaling onboarding, certification, and training curriculum programs
• Experience designing and facilitating training content
• Expertise in adult learning principles and best practices