Remote Senior Global IT Client Services Director in Tampa

Job ID: Available for Members

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 19, 2018

Job Category: Account Management, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Employer Type: Employer

Career Level: Senior Level

Education Level: Bachelors

Job Summary

A demand generation and customer-engagement services company is filling a position for a Remote Senior Global IT Client Services Director.

Individual must be able to fulfill the following responsibilities:

  • Create training documentation and presentations
  • Ensure all clients are properly documented
  • Acts as an SME for the application

Required Skills:

  • Ability to travel up to 50% of the time
  • Understanding of multi-channel CRM systems
  • Solid background in IT technology and system integration
  • Understanding of digital transformation, Omnichannel, Chat, etc
  • 10+ years successful Client Relationship Management or related
  • Experience and knowledge of the call center industry