Remote Senior Healthcare Customer Service Representative

Job Summary

A health insurance company needs applicants for an opening for a Remote Senior Healthcare Customer Service Representative.

Candidates will be responsible for the following:

• Serving as a resource or Subject Matter Expert for other team members or internal customers
• Handling escalated calls, resolving more complex customer issues in a one and done manner
• Demonstrating outstanding service to identify the source of the issue

Required Skills:

• High School Diploma / GED or higher OR equivalent work experience
• Minimum of 3+ years of combined education, work and/or volunteer experience
• Dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure if applicable