Job Summary
A unified access management provider is searching for a person to fill their position for a Remote Senior IAM Technical Account Manager.
Must be able to:
- Act as an extension of the customer's technical team
- Facilitate timely resolution of customer issues by delivering personalized, “high-touch” support
- Coach customers to be product experts and train their teams on methodologies
Skills and Requirements Include:
- Travel to customer’s location will be required with around 25% travel in total
- Bachelor's Degree
- 6+ years, enterprise technical support, system administration, professional services or account management
- At least 3 years in a senior technical role
- Excellent relationship management, customer service and communication skills
- All other requirements necessary for this position
