Remote Senior IAM Technical Account Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 12, 2019

This job expires in 22 days

Job Category: Account Management, Sales

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A unified access management provider is searching for a person to fill their position for a Remote Senior IAM Technical Account Manager.

Must be able to:

  • Act as an extension of the customer's technical team
  • Facilitate timely resolution of customer issues by delivering personalized, “high-touch” support
  • Coach customers to be product experts and train their teams on methodologies

Skills and Requirements Include:

  • Travel to customer’s location will be required with around 25% travel in total
  • Bachelor's Degree
  • 6+ years, enterprise technical support, system administration, professional services or account management
  • At least 3 years in a senior technical role
  • Excellent relationship management, customer service and communication skills
  • All other requirements necessary for this position