Job Summary
A technology company is filling a position for a Remote Senior IT Customer Success Manager.
Must be able to:
- Maintain a line of sight on approaching renewals
- Present detailed health reports of assigned customers
- Ensure functionality, currency, renewal details
Applicants must meet the following qualifications:
- 5-7 years in senior customer-facing roles
- Bachelor's degree
- Expertise in Project and Program management
- Experience in successfully managing large scale software programs or projects
- Strong knowledge of business processes (Sales, Marketing, Services, Support), business applications, and automation