Remote Senior Logistics Service Provider Customer Success Manager

Job Summary

A software development company is filling a position for a Remote Senior Logistics Service Provider Customer Success Manager.

Must be able to:

• Proactively engage customers and develop action plans
• Conduct data-driven, solution-oriented business reviews and successful meetings
• Manage a portfolio of accounts

Qualifications Include:

• Have five years of experience in a B2B customer-facing role
• Background in Account Management, Customer Success, or SaaS product consulting
• Understand and have the skills to manage pricing, renewals, and negotiations
• Domain expertise
• Have exceptional communication, presentation, written, and negotiation skills
• Have familiarity with customs brokerage, freight forwarding, supply chain management, international trade, logistics, or shipping industry practices