Job Summary

A healthcare company is seeking a Remote Senior Managed Services Analyst.

Core Responsibilities of this position include:

• Performing advanced troubleshooting and problem solving
• Fulfilling system requests from customers
• Performing analysis of workflow system setup

Qualifications Include:

• Up to 15% travel and onsite meetings
• Post-secondary education or equivalent experience required
• Epic certification in one or more application module(s)
• 2+ years of experience implementing, training, or supporting Epic modules
• Proficient with Microsoft Office applications
• Prior experience with ticketing systems and change-management processes