Remote Senior Operations Manager in Centennial

Location: Colorado

Compensation: Salary

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 22 days

Job Category: Education

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A contact center is searching for a person to fill their position for a Remote Senior Operations Manager in Centennial.

Must be able to:

  • Develop and maintain client rapport and ensure overall client satisfaction
  • Manage defined operational services
  • Develop, grow, and maintain overall employee experience, capabilities, morale, and job satisfaction

Must meet the following requirements for consideration:

  • Minimum 4+ years related call center management experience
  • Bachelor degree with 2 years call center experience
  • Excellent communication skills (oral, written)
  • Experienced in goal-setting (defining and prioritizing specific, driving objectives)
  • Strong analytical skills

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