Job Summary
A senior healthcare company is searching for a person to fill their position for a Remote Senior Quality Assurance Analyst.
Core Responsibilities of this position include:
- Overseeing and directing third party vendor providing QA analysts and managers
- Providing ad hoc training and instruction to sales agents based on QA results
- Running QA calibration sessions
Qualifications for this position include:
- 3+ years of quality assurance, sales, customer service or business experience
- Can concisely summarize data and insights, tell a story, and present recommendations
- Comfortable analyzing data using Excel/Google Sheets to build reports, charts, graphs
- Experience with quality assurance tech solutions
- Proven experience in a sales environment leading QA programs