Job Summary
A financial services firm is seeking a Remote Senior Service Designer.
Must be able to:
- Plan and execute system mapping, customer journeys, scenarios and service specifications
- Plan and manage the design research activities
- Create presentations and design strategy documentations
Applicants must meet the following qualifications:
- Minimum Bachelor degree in service design, business design or a related design discipline
- Minimum of 5+ years experience designing complex service design systems for multiple touchpoints projects
- A background in visual and UX design
- Strong background in service and strategic design
- Strong skills in conducting and synthesizing research, insights and findings
- Experience working with process automation environments
