Job Summary
A mental healthcare company is filling a position for a Remote Senior Site Reliability Engineer.
Must be able to:
- Build and release reliable, stable products across several platforms and initiatives
- Engage cross-functionally with several departments to determine the success criteria and meet it
- Document and develop processes to support systems across the organization
Skills and Requirements Include:
- Experience as a site reliability engineer with a progressive career, possibly as a software engineer
- Adept at implementing monitoring, alerting, and support process and systems
- Ability to develop and deliver tools necessary for tiered support teams to be effective at frontline support
- Ability to guide and coach support staff with improving standard operating procedures and runbooks
- Experience with healthcare systems containing PHI data
- On call experience meeting 90% of resolution time SLAs and few incident reassignments
