Job Summary

A software development company is in need of a Remote Senior Software Customer Success Engineer in the San Francisco Bay Area.

Candidates will be responsible for the following:

• Providing daily technical troubleshooting and best practices as the subject-matter expert on our platform
• Teaming up with the post-sales organization to onboard and support our growing customer base
• Advocating customer needs cross-departmentally

Required Skills:

• Excellent communication skills and interest in working with customers onsite and remotely
• Experience implementing and/or troubleshooting software solutions for customers
• 5 years experience deploying and/or supporting enterprise software
• Significant experience working with Linux OS
• BS in Computer Science, or equivalent work experience
• Ability to troubleshoot networking issues that may prevent communication between different components