Job Summary

A software development company is searching for a person to fill their position for a Remote Senior Software Customer Success Manager.

Candidates will be responsible for the following:

• Managing and executing the customer's onboarding process
• Managing your portfolio of customers
• Operating as a seasoned business partner to your customer and their delivery team by knowing their strategy and plan

Required Skills:

• 8+ years of professional experience
• 5+ years building and managing customer relationships
• Proven history of keeping customers focused on their desired business outcomes throughout their initiatives
• Conceptual understanding of the following finance processes: Financial Close, Planning, Budgeting, Forecasting, Management Reporting