Job Summary
A financial technology company is filling a position for a Remote Senior Software Engineer in San Francisco.
Must be able to:
- Participate in an on-call rotation for any issues related to production support
- Provide technical leadership on different CCaaS voice platforms
- Lead architecture and development of phone and voice solutions for platforms and teams across the enterprise
Position Requirements Include:
- Programming skills in Node.js, Python, or Java
- Working knowledge of WebRTC and SIP
- 3+ years of customer-facing Technical Project Leadership Background in Contact Center Technologies
- Experience in designing and implementing call routing with dynamic messaging
- SQL query writing and data analysis
- Experience with CI/CD pipelines and with Github / bitbucket for source / version control