Job Summary
A cloud computing services company is filling a position for a Remote Senior Solutions Architect.
Candidates will be responsible for the following:
- Act as a technical liaison between customers, partners, service engineering teams and support
- Build deep relationships with senior technical individuals
- Ensure customer success in building and launching Connect solutions
Must meet the following requirements for consideration:
- 3+ years of customer-facing experience, preferably in the enterprise space
- Experience building integrations across WFM, CRM, Unified Communications, and contact center solutions
- Contact Center industry experience
- Working knowledge of popular communications protocols and APIs such as WebRTC and SIP
- Experience developing solutions and passion for getting hands dirty with code/scripting