Job Summary

A business services and development company is seeking a Remote Senior Support Account Manager.

Individual must be able to fulfill the following responsibilities:

• Deliver business value by aligning solutions to address the customer’s support needs
• Coordinate internal resources, including technical and customer support
• Act as an escalation point and advocate for critical customer issues

Required Skills:

• Participate in onsite meetings
• Project and large account management experience
• Fundamental understanding of ITSM in large organizations
• Excellent written and oral communication skills
• Comfortable interacting with all levels of management
• Full list of skills and requirements located on company web page