VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Senior Support Excellence Program Manager

Job is Expired
Location: West Coast
Compensation: To Be Discussed
Staff Reviewed: Fri, May 07, 2021
Job Category: Program Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software company is seeking a Remote Senior Support Excellence Program Manager.

Must be able to:

  • Use product knowledge and relationships to identify and drive resolution of customer affecting bugs and enhancements
  • Construct an evidence based business case for significant engineering changes
  • Drive training strategy, communications, and support engineer awareness for all customer support use cases

Skills and Requirements Include:

  • 5+ years of experience in technical support, systems administration or related fields
  • Competency in using MS Office products
  • Bachelor's Degree, in a technical discipline or equivalent work experience
  • 4+ years of experience in Program Management function
  • Experience presenting - written and verbal
  • Experience with SaaS Products and B2B technical support

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

Wikipedia Wikipedia URL

BBB URL BBB URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!