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Remote Senior Support Technical Account Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Feb 28, 2023
Job Category: Account Management
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Some College, Bachelors

Job Summary

An IT infrastructure and information management company is seeking a Remote Senior Support Technical Account Manager.

Core Responsibilities Include:

  • Triaging inbound support cases
  • Documenting best practices
  • Solving customer support cases

Qualifications Include:

  • Associates degree or equivalent experience required
  • 6+ years into their career field with solid technical skills
  • Ability to master new concepts and technologies
  • Aptitude for comprehending complex troubleshooting

COMPLETE JOB DESCRIPTION

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