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Remote Senior Systems Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 18, 2019
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software and services company has an open position for a Remote Senior Systems Engineer.

Core Responsibilities of this position include:

  • Providing technical support via the telephone, web or at the customer site
  • Solving customer technical product issues and answering product configuration questions
  • Recreating and simulating customer issues in the CS lab or on-site

Position Requirements Include:

  • BS/MS EE, CS, or equivalent
  • Six years or more technical support experience in data and/or telephony networks
  • Experience with routers, switches, access systems, voice switches, video services
  • Experience with L3 routing protocols
  • Strong troubleshooting and problem-solving skills
  • Strong technical account management, customer service and project management skills

COMPLETE JOB DESCRIPTION

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