Job Summary

A security technology company is seeking a Remote Senior Technical Account Manager in Chicago.

Core Responsibilities Include:

• Managing customer success by owning the end-to-end post sales customer lifecycle
• Providing technical leadership for customer onboarding projects at large Financial Services
• Conducting QBRs for enterprise customers

Qualifications Include:

• Travel is required initially during on-boarding phase of customer lifecycle
• B.S. degree in an engineering or similar program from an accredited college / university preferred
• 10+ years of Technical Account Management, Customer Support, Sales Engineering or equivalent experience
• Ability to provide expert guidance
• Self-starter with proven track record of Customer facing roles and working with executives
• All other requirements necessary for this position