Job Summary
A genetic testing and diagnostics company needs applicants for an opening for a Remote Senior Technical Product and Design Patient Experience Director.
Core Responsibilities of this position include:
- Developing and executing a product strategy
- Leading a team of product managers and designers
- Developing and maintaining product roadmaps and prioritize features
Position Requirements Include:
- Bachelor's degree in business, healthcare, or related field; Entrepreneurial experience preferred
- 10+ years of product management experience
- Proven track record of leading organizational transformation and driving customer service excellence
- Strong understanding of customer service best practices, tools, and technologies
- Strong leadership and team management skills, with experience leading cross-functional teams
- Understanding of the healthcare regulatory environment and compliance requirements
