Remote Senior Technical Product and Design Patient Experience Director

Job Summary

A genetic testing and diagnostics company needs applicants for an opening for a Remote Senior Technical Product and Design Patient Experience Director.

Core Responsibilities of this position include:

• Developing and executing a product strategy
• Leading a team of product managers and designers
• Developing and maintaining product roadmaps and prioritize features

Position Requirements Include:

• Bachelor's degree in business, healthcare, or related field; Entrepreneurial experience preferred
• 10+ years of product management experience
• Proven track record of leading organizational transformation and driving customer service excellence
• Strong understanding of customer service best practices, tools, and technologies
• Strong leadership and team management skills, with experience leading cross-functional teams
• Understanding of the healthcare regulatory environment and compliance requirements