Remote Senior Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, May 06, 2022

Job Summary

A software development firm is seeking a Remote Senior Technical Support Engineer.

Must be able to:

  • Troubleshoot technical issues
  • Manage critical cases
  • Train on product features, and provide on call support

Applicants must meet the following qualifications:

  • Minimum of three to five years in a role supporting enterprise IT or equivalent experience
  • Proven experience working on critical system down issues and escalations
  • Expert troubleshooting and reasoning skills
  • Hands on experience managing Linux/Unix systems - LAMP Servers
  • Demonstrate experience troubleshooting
  • Bachelor degree in Computer Science or related technical field or equivalent work experience

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