Remote Senior Technical Support Engineer in Denver

Job is Expired
Location: Colorado
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 15, 2021

Job Summary

An information technology company is seeking a Remote Senior Technical Support Engineer in Denver.

Candidates will be responsible for the following:

  • Assisting support engineers to perform in-depth log analysis
  • Assisting support engineers and engineering to recreate complex issues
  • Participating in product development cycle

Must meet the following requirements for consideration:

  • 5+ years experience in enterprise cloud/network security or administration
  • Excellent verbal and written communication and interpersonal skills
  • In-depth practical knowledge of data networking
  • Hands on experience with network firewalls
  • Previous escalation role in customer support
  • BS or MS in EE or CS/CE, Math, Physics or related fields

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