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Remote Senior Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 08, 2023
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Some College

Job Summary

A software development company is in need of a Remote Senior Technical Support Specialist.

Must be able to:

  • Work with the Sr Technical Support Manager to manage a team of Technical Support Specialists
  • Oversee day-to-day operations and workflow of the team,
  • Provide and administer training, mentoring, and coaching to peers

Position Requirements Include:

  • 5 years of service in POS related field, or equivalent experience
  • Must have extensive knowledge on a wide variety of POS products
  • Proficiency in database and configuration management
  • AAS degree in electronics technology, computer science, or military equivalent is a plus
  • Proficient in troubleshooting, problem-solving and root cause analysis of system defects

COMPLETE JOB DESCRIPTION

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