Job Summary
An IT service company is in need of a Remote Senior Technical Support Specialist in San Diego.
Core Responsibilities of this position include:
- Utilizing multiple applications and technical tools to assist in troubleshooting, communication, and time management
- Providing senior level support to company customers and field teams
- Assisting in the resolution of technical support issues including hardware/software configuration problems
Skills and Requirements Include:
- Attend training sessions and potentially assist in conducting training/workshops
- Possess good organizational skills
- Aptitude for providing excellent customer service
- Aptitude to learn and support new products and systems
