Job Summary
A technology company has a current position open for a Remote Senior Technology Customer Success Specialist.
Core Responsibilities Include:
- Acting as a mentor within the Customer Success team
- Providing Tier 2 support
Skills and Requirements Include:
- Understand support SLAs and support center best practices
- 2+ years of relevant experience
- Provide support for hardware (computers, scanners, and point-of-sale equipment)
- Ability to understand and discuss technical issues