VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Senior Tier 2 Technical Support Engineer

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 29, 2021
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A business solutions provider is in need of a Remote Senior Tier 2 Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Take end-to-end ownership of customer issues
  • Provide well-thought out and reliable direction
  • Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience

Applicants must meet the following qualifications:

  • 10+ years of customer support, technical support, system administration or related customer facing role
  • BA/BS/MS in Computer Science, Management Information Systems, or related discipline
  • Highly analytical in problem solving with the ability to apply original and innovative thinking
  • Prior experience providing support to large enterprise customers preferably with customer management interaction
  • Experience with routing/switching, High Availability, Cross-platform OS knowledge [Linux, Mac OS X, Windows]
  • Providing Linux OS and Windows Server administration skills

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

BBB URL BBB URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!