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Remote Senior Triage Engineer

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 12, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An identity security company has a current position open for a Remote Senior Triage Engineer.

Must be able to:

  • Develop a deep understanding of a sophisticated SaaS architecture consisting of dozens of microservices
  • Diagnose and organize resources to resolve complex cases escalated from Support
  • Reproduce issues seen in the field to narrow down root cause

Required Skills:

  • 5+ years in a Support Level 2 or equivalent and higher, Site Reliability, Sustaining, or Implementation organization of B2B Enterprise Software
  • Basic multi-language code and script comprehension ability
  • Knowledge of data-driven development methodologies

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