Remote Senior Trust and Safety Operations Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Sep 12, 2020

This job expires in 17 days

Job Category: Business Operations, Non-profit

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A nonprofit company has an open position for a Remote Senior Trust and Safety Operations Manager.

Core Responsibilities Include:

  • Leading the Trust and Safety Operations team in the Americas
  • Articulating a comprehensive and coherent perspective on the role of T&S Operations
  • Ensuring departmental excellence through close collaboration with the Director of Trust and Safety

Required Skills:

  • Strong data background; highly proficient pulling/synthesizing data and identifying trends, causation, correlation, etc
  • Direct experience for 4-8 years managing multi-tiered teams
  • Proven experience effectively managing multiple KPI's, projects, and initiatives in a rapidly changing environment
  • Experience with disinformation challenges in large platform environments
  • Understanding of both social and technical approaches to support enhancing community interactions and dynamics
  • Ability to anticipate risks, resolve conflicts, and initiate escalation paths