Job is Expired
Location: Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 24, 2020
Job Summary
A software company is searching for a person to fill their position for a Remote Senior Vault Support Engineer.
Candidates will be responsible for the following:
- Contributing to product documentation, customer knowledge base, and best practices guides
- Reproducing and debugging customer issues
- Documenting and recording all activity and communication with customers
Qualifications for this position include:
- Attend weekly product engineering meetings to discuss issues pertinent to support
- Experience with scripting tool of choice to help automate re[production environments
- At least 5 years of Support Engineering
- A minimum of 8 years DevOps Engineering, Software Engineering, or System Administration experience
- Ability to read complex code for troubleshooting and familiarity with Github
- Experience with REST APIs and command line tools