Job Summary
A technology company is filling a position for a Remote Senior Vigilance MDR Manager.
Candidates will be responsible for the following:
- Helping to develop and maintain group methodology and best practices to ensure all regional teams meet their objectives
- Overseeing the continued implementation and development of virtual teams and projects
- Overseeing your team members' responses to client escalations to ensure satisfactory resolution of issues
Skills and Requirements Include:
- At least 5 years of security operations leadership experience
- Proven ability to inspire and lead team members and projects
- Proven experience managing complex customer issues
- Proven record of mentorship and team building in a global company
- Experienced cooperation with various RnD teams to resolve technical issues and implement new internal and external features