Job Summary
A software-as-a-service company needs applicants for an opening for a Remote SeniorHelp Content Technical Writer.
Candidates will be responsible for the following:
- Writing and refining help guides about products
- Helping expand and develop our chatbot
- Taking full ownership of content on specific areas of the platform
Must meet the following requirements for consideration:
- 3+ years of technical writing experience, creating content for non-technical users
- Experience building content strategy for specific features or product areas
- Comfortable checking your ego at the door; open to feedback from multiple stakeholders
- Experience with help/documentation CMS, project management, and bug-tracking software
- Experience using metrics to guide strategic content decisions
- Comfortable working in basic HTML