Remote Service Center Representative

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Jul 02, 2025
This job expires in: 25 days

Job Summary

A company is looking for a Service Center Representative.

Key Responsibilities
  • Answer inbound calls and respond to member and provider inquiries regarding coverage, benefits, and claims
  • Document and research customer inquiries while adhering to established policies and procedures
  • Collaborate with team members to ensure exceptional customer service and timely issue resolution
Required Qualifications
  • High school diploma or GED
  • Up to one year of experience in a high-paced contact center, preferably in healthcare
  • Ability to use technology tools for research and customer inquiries
  • Excellent organizational and time management skills
  • Ability to follow oral and written directions related to job functions

COMPLETE JOB DESCRIPTION

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