Remote Service Experience Interactive Designer

Location: Arizona, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Wed, May 26, 2021

This job expires in: 9 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Executive Level

Job Summary

A health insurance company is filling a position for a Remote Service Experience Interactive Designer.

Individual must be able to fulfill the following responsibilities:

  • Building and showcasing experience through design and prototyping
  • Building deep empathy and understanding of the customer’s needs and expectations through journey maps
  • Building experiences by connecting set strategic themes and capabilities through design

Position Requirements Include:

  • 8 or more years of consumer experience
  • 2 or more years of project leadership experience
  • Deep understanding of developing experiences through design and connecting to the broader end-to-end customer experience
  • Strategic thinking capabilities; organized and detail-oriented
  • Intellectual curiosity, structured thinking, and a comfort with ambiguity
  • Strong, demonstrated skills developing insights from analysis, and action from insights

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