Job Summary
An IT services company is searching for a person to fill their position for a Remote Service Management Consultant Now in Atlanta.
Core Responsibilities Include:
- Designing, Developing and Implementing of Service Integration and Management processes
- Conducting client workshops, interviews and presentations
- Writing functional requirements for systems implementations and system test scripts
Applicants must meet the following qualifications:
- Minimum 3 years Problem and ITSM
- Minimum of 3 years of Service Integration and Management experience
- Minimum of 3 years of experience from professional services organization
- Minimum of 2 years of experience with ServiceNow or BMC Remedy ITSM as super/advanced user
- Experience as Functional/ Business Process Consultant in deployments of ServiceNow applications
- Experience with user acceptance testing (UAT), including test script creation, execution and signoffs