Job Summary

A financial service and banking company is filling a position for a Remote Service Quality Analyst 3.

Core Responsibilities Include:

• Recommending changes in procedures and workflow to improve work quality and productivity
• Providing regular reports to management summarizing the quality performance of the assigned area
• Performing reviews and evaluations of work quality and productivity standards for assigned product line and/or work area

Required Skills:

• Three or more years of experience in quality analysis and measurement activities
• High school diploma or equivalent
• Able to complete special projects as assigned