Job Summary

A retail company is searching for a person to fill their position for a Remote Service Representative in the Highlands County Area.

Candidates will be responsible for the following:

• Field inbound calls from our customers with potential for extended periods of high volume
• Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wants
• Take personal initiative to achieve goals and objectives

Qualifications Include:

• Must have a high school diploma or GED equivalent
• Previous experience in sales or customer service
• Strong PC skills to include: Internet, Microsoft Windows and Outlook
• Strong organizational, detail orientation and follow through skills
• Strong communication skills and a desire to make customers happy