Remote Service Technician

Job Summary

A company is looking for a Remote Service Technician responsible for assessing and troubleshooting power mobility and home access equipment.

Key Responsibilities

• Assist customers with equipment troubleshooting and repair diagnostics via phone
• Order warranty replacement parts and create work orders for field service technicians
• Train customers and caregivers on the proper use and maintenance of equipment

Required Qualifications, Training, and Education

• High School Diploma/GED
• Minimum five (5) years of experience as a mobility equipment service technician
• Experience in delivering client-focused solutions and services
• Ability to manage orders and information systems effectively
• Dedicated home workspace with a strong internet connection