Job Summary
A federal consulting firm is in need of a Remote ServiceNow Administrator and Developer.
Must be able to:
- Work closely with IT and Business teams to develop and enhance ServiceNow capabilities.
- Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business requirements
- Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project and Portfolio, and Reporting Administration of ServiceNow platform
Must meet the following requirements for consideration:
- Demonstrated thorough understanding of ITIL/ITSM processes
- 3+ yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite
- 4+ yrs experience with hands-on implementation and support experience with ServiceNow ITSM application suite
- 4+ yrs working with IT and Business teams to develop and enhance ServiceNow capabilities
- ITIL Foundations Certification
- ServiceNow System Administrator Certification