Job Summary
An IT services provider for government agencies has a current position open for a Remote ServiceNow Business Analyst in the Seattle Area.
Core Responsibilities Include:
- Contributing to the ServiceNow new customer "onboarding" process
- Developing introductory/educational materials for groups to be on-boarded
- Developing materials to assess benefits, organizational impact and feasibility of onboarding
Must meet the following requirements for consideration:
- ITIL Foundation (v3) certification
- Significant service management design and implementation experience
- 3+ years of consulting experience
- 2+ years specific experience in IT operations infrastructure development
- 3+ year of hands-on experience with ServiceNow
- All other requirements listed by company