Job Summary
An information technology and services company specializing in IT service management, project delivery, and managed services is filling a position for a Remote ServiceNow CMDB Technical Architect.
Core Responsibilities of this position include:
- Working with clients to assess current state processes and tools, identify ServiceNow platform solution options, and develop overall architecture and implementation plans for broad-scope and/or complex projects
- Leading and delivering requirements, scoping and design workshops, ensuring requirements are well documented
- Maintaining deep, comprehensive knowledge of ServiceNow's capabilities and constraints, particularly relevant to the CMDB and the core applications and platform capabilities that consume and utilize CMDB contents
Qualifications for this position include:
- Ability to accommodate <25% travel in post-Covid targeted time
- Expert level understanding of ServiceNow core application UI and workflow configuration, report development, integration components
- Experience leading at least three full lifecycle ServiceNow implementations
- Experience architecting and leading the implementation (or remediation of) at least 2 large scale ServiceNow CMDBs
- ServiceNow Certifications for System Administrator and Certified Implementation Specialist-ITSM (or commitment to attain these certifications within 30 days of hire date)
- Minimum 2 years’ professional services/consulting experience
