Remote ServiceNow Knowledge Manager

Job Summary

An information technology services and solutions company needs applicants for an opening for a Remote ServiceNow Knowledge Manager.

Core Responsibilities of this position include:

• Preparing and implementing a long-term plan for knowledge development
• Providing Functional ownership to the ServiceNow Knowledge Management function
• Recommending strategies based on data collected

Qualifications Include:

• Bachelors and two (2) years or more experience
• Strong technical writing skills
• 1-2 years experience managing ServiceNow Knowledge Management content/module
• Sound foundation in technology to ensure fluency with all Knowledge Management users
• Ability to develop and maintain record keeping systems and procedures
• Ability to keep current on technological developments/trends