Job Summary
A science and technology solutions company needs applicants for an opening for a Remote ServiceNow Project Analyst and Queue Manager.
Must be able to:
- Engage in quality assurance of the ticket lifecycle management process
- Create regular reporting of project status
- Schedule and track of project tasks, deliverables and milestones
Qualifications for this position include:
- Experience required in streamlining ticketing processes and policies
- Bachelor's degree from an accredited college in a business discipline
- 4-8 years of prior relevant experience
- Master's degree and 2-6 years of prior experience accepted
- ServiceNow experience
