Job Summary
An information technology company needs applicants for an opening for a Remote ServiceNow Solution Architect.
Individual must be able to fulfill the following responsibilities:
- Participating in process flow analysis and process redesign
- Sharing best practices and being consultative throughout the technical design of the Project
- Assisting with the planning, strategy, and implementation of the IT Infrastructure Library
Skills and Requirements Include:
- Must have a Secret Clearance
- Advanced experience with ServiceNow or ITSM tool configuration and custom development
- Experience with other ITSM software
- 5-7 years of relevant experience in professional services or customer support operations
- 3-6 years of ITSM systems integration and/or implementation experience
- Proven Solutions consulting experience