Remote Services Administrator

Job Summary

A company is looking for a Remote Services Administrator.

Key Responsibilities

• Lead operational oversight of the remote Call Center and Medical Records teams
• Develop standardized workflows and performance metrics to ensure service consistency
• Recruit and develop high-performing remote services team members while driving a culture of accountability

Required Qualifications

• Strong understanding of patient access functions and compliance requirements
• Previous experience overseeing call centers or centralized support functions in healthcare
• Experience in multisite healthcare delivery environments or specialty medicine (oncology preferred)
• Proficiency in EMR/EHR systems and call center technology platforms