Job Summary
A mental healthcare company has a current position open for a Remote Site Reliability Engineer.
Core Responsibilities Include:
- Building and releasing reliable, stable products across several platforms and initiatives
- Engaging cross-functionally with several departments to determine the success criteria and meet it
- Documenting and developing processes to support systems across the organization
Position Requirements Include:
- Experience as site reliability engineer with progressive career for a dynamic organization growing more than 50% year over year
- Adept at implementing monitoring, alerting & support process & systems required for rigorous SLA standards
- Develop and deliver tools necessary for tiered support teams to be effective at frontline support
- Guide and coach support staff with improving standard operating procedures and runbooks
- Previous on-call experience meeting 90% of resolution time SLAs and few incident reassignments