Job Summary
A technology company needs applicants for an opening for a Remote Small and Medium Business Technology Customer Success Manager.
Must be able to:
- Communicate desired software requirements to product management team
- Provide quick and responsive ongoing technical and administrative support
- Build strong relationships with our customers in the SMB category
Qualifications for this position include:
- 2+ years’ experience in Account Management, Customer Success Management, or on-boarding role
- Experience working with small and medium-sized customers
- Customer on-boarding experience
- Excellent project management skills with ability to prioritize
- Strong analytical, negotiation, and creative problem-solving skills
- Outstanding verbal and written communication skills
