Job Summary

A wellness company needs applicants for an opening for a Remote Small and Medium Sized Business Customer Success Manager.

Must be able to:

• Drive high software engagement across your customers through automated account strategies
• Build the playbook for our new account management strategy for SMB clients
• Onboard, implement, engage, and manage a portfolio of clients

Qualifications for this position include:

• Friendly, optimistic, and a good communicator with fantastic relationship-building skills
• Proven ability to manage a large volume of client relationships
• 2+ years of prior account management and/or customer success experience
• Technology-minded and able to build new processes in the CRM/email tools
• Very organized and strong multi-tasker, who can easily manage multiple projects on tight deadlines
• Equally compassionate to customers as colleagues