Job Summary
A software development company is filling a position for a Remote SMS Client Concierge in Columbia.
Must be able to:
- Learn and utilize scripts that help determine key information
- Act as the first point of contact for all leads through texting according to predefined processes
- Utilize our CRM for logging interactions with potential home buyers/sellers
Must meet the following requirements for consideration:
- Experience in a customer facing role
- Exceptional written and verbal communication skills
- Experience in a collaborative environment
- Typing speed of at least 50 WPM with 100% accuracy required
- Excellent time management skills and the ability to multitask effectively
- Experience with database management, software or systems