Remote SMS Client Concierge in Columbia

Location: South Carolina

Compensation: Hourly

Staff Reviewed: Thu, Nov 19, 2020

This job expires in 25 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A software development company is filling a position for a Remote SMS Client Concierge in Columbia.

Must be able to:

  • Learn and utilize scripts that help determine key information
  • Act as the first point of contact for all leads through texting according to predefined processes
  • Utilize our CRM for logging interactions with potential home buyers/sellers

Must meet the following requirements for consideration:

  • Experience in a customer facing role
  • Exceptional written and verbal communication skills
  • Experience in a collaborative environment
  • Typing speed of at least 50 WPM with 100% accuracy required
  • Excellent time management skills and the ability to multitask effectively
  • Experience with database management, software or systems